The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Service!
“The meal delivery service was prompt, and the staff really went out of their way to ensure my dining experience was enjoyable.” view full review
Spotless Room!
“The cleaning staff did an excellent job, and my room was impeccably clean, creating a comfortable atmosphere to relax in.” view full review
Delicious Meals!
“I was thoroughly impressed with the variety and quality of the food available; every meal was a good experience.” view full review
Relaxing Spa!
“The spa facilities were truly rejuvenating, providing a tranquil environment that helped me unwind after a long day.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Sports & Fitness
Fitness center
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Grocery shopping service
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Spa & Leisure
Indoor swimming pool
Spa & wellness center
Jacuzzi
Room features
Paid Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
275 Suzhou Ave East Industrial Park,
Suzhou (Jiangsu),
China,
215028,
Jiangsu
Map view
275 Suzhou Ave East Industrial Park,
Suzhou (Jiangsu),
China,
215028,
Jiangsu
City landmarks
Shopping Area
Hisamitsu department Store
4300 ft
Fountains
Water Fountain
1.2
mi
Events
Suzhou International Expo Center
1.6
mi
Shopping Area
Round times Square
1.1
mi
East Bay of Jinji Lake
Giant Wheel Park of Suzhou
1.3
mi
99 You'an St
Suzhou Ferris Wheel
1.5
mi
Events
Suzhou Culture and Arts Centre
2.0
mi
Mall
Moon Harbour
1.8
mi
Jinjihu Road
Jinji Lake
2.4
mi
Louzhong Road
GuLou BuXingJie
2.3
mi
Ligongdi Road
LiGongDi GuoJi FengQing ShangYe ShuiJie
3.0
mi
Ligongdi Road
Ligong Dam
3.0
mi
Farm
Paradise Island Resort
4.3
mi
Nearby
No.328 Suzhou Avenue East
SIP Planning Exhibition Hall
2000 ft
Restaurants
Lan QiangYu Western Restaurant
3300 ft
Room 201
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
8.0
Location
8.0
Service
7.4
Dining
5.6
Guest reviews
7.2/10
based on 5 reviews
9.1
9.1/10 based on 79 reviews
Christian
United States of America,
February
2025
6.6/10
I recently stayed at this hotel and found it to be a mixed bag. While the rooms are clean and comfortable, the dining options significantly let down my experience. The amenities like the gym and pool are nice, but the quality of the food served was quite disappointing. Overall, I would say it's decent for a stay but with some much-needed improvements in dining.
Rooms
7.0
The rooms were clean and well-equipped, although just okay for a supposed top-tier hotel.
Service
7.0
Service was accommodating, but the staff’s frequent turnover impacted consistency.
Location
9.0
The hotel is conveniently located right on the Metro Line, making it easy to explore the area.
Dining
5.0
The dining options were disappointing, particularly the Italian restaurant which had poor food quality.
Facilities
6.0
The gym and pool are decent, but the pool area needs better management to separate swimming and play areas.
Clark
United States of America,
February
2025
6.8/10
I had a mixed experience at the hotel. The cleanliness and comfort of the rooms were definitely highlights, and the staff was generally accommodating. However, the dining options left a lot to be desired, especially at breakfast, with limited variety and quality. The location is convenient being right above a Metro station, but it’s not in the most picturesque area. Overall, the hotel needs some improvements to truly meet its five-star status.
Rooms
7.0
The rooms were nice and well-equipped, though I had a few minor issues with amenities like the shower pressure and air conditioning.
Service
7.0
The staff was kind and attentive, but their English skills could be better.
Location
8.0
The hotel is conveniently located above a Metro station, making it easy to get around, even though it's not near any scenic spots.
Dining
5.0
Dining could definitely improve; breakfast options were not great and the quality could be better.
Facilities
6.0
The wellness facilities, like the pool, are nice but lack proper management, especially for lane swimming.
Phil
United States of America,
December
2024
7.8/10
I had a great experience at this brand new hotel that combines modern aesthetics with comfort. The room was spacious and perfect for relaxation, and I really enjoyed the delicious welcome drink and extensive breakfast options. However, the dining experience could use some improvement, especially with the buffet offerings, which felt repetitive over my stay. The hotel's location was convenient, being close to shopping and transportation, making it an overall decent stay.
Rooms
10.0
The room was spacious, modern, and clean, providing a comfortable stay especially with a good night’s sleep.
Service
7.0
The staff was friendly, although I did face some communication challenges due to limited English-speaking personnel.
Location
9.0
The hotel is ideally located near a shopping area and the train station, making it very convenient for travelers.
Dining
6.0
The buffet had a good selection, but the variety remained constant with little change, which was a bit disappointing.
Facilities
7.0
While the room facilities were excellent, the dining options and food quality could definitely be improved.
Eric
United States of America,
December
2024
8.0/10
I had a really enjoyable stay at the Hilton Suzhou. The rooms were spacious and provided great value for the price. The breakfast selection was diverse and delicious, and the doorman service truly made me feel welcomed. However, there were some bumps in communication with housekeeping that could use improvement, but overall, it was a nice experience worth recommending.
Rooms
8.0
The rooms were spacious and provided a comfortable space to relax.
Service
7.0
The doorman service was exceptional; however, I faced some issues with housekeeping's communication.
Location
Dining
9.0
The breakfast was a highlight with a wide variety of delicious options.
Facilities
8.0
The hotel is modern and has many nice features, but they could benefit from improving their service response times.
Alexander
United States of America,
September
2024
7.0/10
The hotel has a beautiful building with friendly check-in staff and excellent perks for diamond members, but it’s a bit far from the main attractions. The lounge offers a fantastic experience, but some dining options, especially at the Italian restaurant, could use serious improvement.
Rooms
8.0
The rooms are reminiscent of Doubletree's style, providing a comfortable and pleasant environment.
Service
9.0
Check-in staff was notably helpful and friendly. The lounge service was also excellent.
Location
6.0
The location is somewhat distant from the main action, which might not be ideal for everyone.
Dining
5.0
While the breakfast was enjoyable, the Italian restaurant left much to be desired with tasteless food and inflated prices.
Facilities
8.0
The lounge access and amenities add value to the stay, making it a pleasant place overall.
Hotel Forum - Free Parking
Cityinn Hotel Plus - Ximending Branch
Hotel Cristina
Hotel Rosalia
Hotel De Prati
Hotel Terminus Saint-Charles
Aurick Hotel
Hotel Jarun
U-Sense Sevilla Centro
Aku Hotels
Chang Tee Hotel Ikebukuro
Hotel Panizza